Shipping

Processing

Most of our items are made to order, it takes us about 1-2 days to drop your items off at the post office. If there is an urgency to your order, please let us know - often times same-day pick-up and delivery are available at no extra charge.

Honey and Honeycomb
For honey, we usually bottle to order, and harvest in small batches every couple of weeks. Our honey is usually all sold out by end of October; we don't carry our harvest year over year.

DIY Lip Balm and Soap Kits
Our DIY lip balm and soap kits are assembled to order and are usually ready within 24 hours.

Large orders may take longer. We will keep you up to date if your order takes longer than the two days before shipment.

Local Pick Up (Waterloo Region)

  • We offer contact-less local pickup from our residence in Petersburg in the Waterloo Region (we're about a 5 minute drive from Costco Waterloo / Ira Needles Boardwalk).
  • We can accommodate pick-up between 9 AM - 9 PM most days. Please send us an email before you're on your way so we can confirm (a) that someone is home and (b) get your order set on our porch.
  • You can select the free pick-up option at checkout.

Local Delivery (Waterloo Region)

  • We offer contact-less local delivery within 25km of our residence, which covers most of Waterloo Region.
  • Delivery is $2 and we deliver within 1-2 days of receiving your order. In the winter, snow storms etc. can cause delays. (We try not to deliver during inclement weather.)
  • When delivering, we ring your doorbell and place the items on your porch / in front of your door. We wait for you to pick them up so we know that they have been received. If you are not home, we will try to find a safe spot to leave them. If we cannot, we will attempt to call you to determine next steps.
  • You can select the $2 local delivery option at checkout by selecting 'Ship' and entering your shipping address. It'll automatically determine if you're within our delivery region. If there is a mistake (i.e. you're in Kitchener and it is not offering the option), pick the "pick up" option and let us know so we can deliver.

Shipping

Within Canada

  • We use Canada Post and offer $10 CAD Flat Rate Shipping on all orders. Our flat rate uses the "Expedited Parcel" option which takes 2-8 business days for delivery. We try to get shipping orders to the post office within 1-2 business days. (We heavily prioritize shipping orders to get items in the mail ASAP.)
  • Shipping upgrades are available at checkout, rates provided by Canada Post.
  • Shipping is free on orders over $75 CAD.
 

Within USA

  • We use Canada Post and offer $10 USD Flat Rate Shipping on all orders. Unfortunately, at this time, we are not able to offer free shipping for US.

Everywhere else

  • We use Canada Post and rates are calculated at checkout by Canada Post.